### Shipping / Delivery / Payment Policy

By placing an order on this site, you are entering into a purchase/sale transaction with “SLAE,” an authorized online retailer. Your invoice and associated narration on other related documents, such as credit card or debit card statements, will reflect “SLAE” as the merchant’s name. In case of third-party statements, including bank and credit card statements, the merchant name may appear in an abbreviated format. By placing an order on this site, you are entering into a purchase/sale transaction with “SLAE,” an authorized online retailer. Your invoice and associated narration on other related documents, such as credit card or debit card statements, will reflect “SLAE” as the merchant’s name. In case of third-party statements, including bank and credit card statements, the merchant name may appear in an abbreviated format. To place an order, you will need to complete the transaction on the website. This may or may not be assisted with a phone call with a customer service representative. By placing an order on the site or over the phone, you agree to the terms and conditions mentioned in the appropriate section of the website.

### Order Process

1. **Selection and Checkout**: After you have made your selection and added products to your shopping cart, proceed to the checkout section. 2. **Address and Payment Information**: You will be asked for address and other contact information and will need to complete your payment-related formalities with your selected bank. 3. **Order Processing**: Once the payment transaction has been successfully completed, your order will be processed on receipt of the funds from the bank or credit card company. It is at this stage that the sale is complete. Thereafter, your products will be shipped based on product availability to the address provided by you while placing the order.

### Payment Options

The following modes of payments are available:

– **Credit/Debit Cards**: Submit your 16-digit credit card number, card expiry date, and 3-digit CVV number (usually on the reverse of the card) on the bank’s payment gateway when making an online transaction using your credit or debit card. For American Express Cards, provide your 15-digit card number and 4-digit code (usually on the front of the card).

### Product Pricing

– **Current Prices**: Product prices listed on the website are current. While utmost care has been taken to label the products accurately in terms of applicable laws, errors in data entry and updating may occur. Please check with us in case of any discrepancy noticed by you. We reserve the right to cancel the order in case a transaction has been made where the price indicated was not the correct price, and we will give a full refund of the amount received from the customer.

– **Price Changes**: Prices are subject to change without advance notice.

– **Currency and Taxes**: All prices on this website are in Indian Rupees. For international cards used on the site, the bank’s applicable exchange rate and charges will apply. Orders placed by you are acknowledged at current pricing as available on the website; the product purchased by you shall be billed at the same price but will be liable to taxes, including GST, as applicable from time to time.

### Security

Transactions on the website are protected by SSL (Secure Sockets Layer) and secure data encryption using a 1024-bit process. Any information you enter when transacting with the webstore is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. All payments are processed in real-time for your security and immediate peace of mind. Credit card and debit card information is neither stored by us nor taken by us at any time during the transaction. This information is taken directly by the selected bank’s payment gateway, which is authorized and compliant with the regulations and requirements of various banks and institutions and payment franchisees associated with it. We undertake no liability for any mistake by the payment gateway, misuse of your credit/debit card/bank details, or security breaches. In such an event, please contact your respective bank.

### Out of Stock Situations

Our endeavor is to ensure that all products listed on the site are available in stock for dispatch to you. However, if the product purchased by you is not available for any reason, we will contact you within two (2) business days and give you the option to exchange, delay, or cancel the order based on your convenience.

### Delivery of Products

Purchases are shipped from our warehouse. Our endeavor is to make the products reach you within 7 business days from receipt of payment.

Products will need to be signed for upon delivery. We take no responsibility for goods receipt signed by an alternative person other than the person ordering the product at the address indicated at the time of the order. Notwithstanding anything contained elsewhere, the title and liability of the products purchased by you shall pass to you on the delivery and acknowledgment of receipt of the same by you or anyone at your address. Thus, we are not responsible for damage of products after delivery in any event whatsoever.

Since the transactions are authorized by the cardholder, we do not take responsibility for incorrect addresses provided at the time of placing the order. All claims for shortages or damages must be reported to customer service immediately upon delivery but not later than twelve (12) hours after delivery.

### Delivery Charges

Shipping and handling rates may vary based on product, packaging, size, volume, type, and other considerations. The shipping and handling charges are given at the time of checkout, and consumers will know about this before making payments.